Striving for the best possible customer outcome is at the heart of everything we do.
We treat customers with courtesy and respect at all times and do not discriminate unfairly on any grounds. Working with customers to understand individual circumstances allows us to formulate and communicate clear and simple solutions in order to obtain the best possible outcome for the customer.
Armstrong Nationwide Ltd are trusted as a professional, reliable and compliant company that carry out a range of vehicle recovery and associated services on behalf of regulated lenders in the United Kingdom. We are regulated and fully authorised by the Financial Conduct Authority and adhere to the very highest industry standards.
We have a wealth of experience within all aspects of the vehicle recovery and associated services; with a management team that has in excess of six decades of combined experience.
25 years of operating successfully in this sector has allowed us to build and retain a loyal client base that is ever increasing and includes clients we have been providing services to since we established back in 1996.
In our drive to become the best we have developed innovative and transparent, sector-specific Inspect & Collect technology that allows customers and clients to receive real-time reports whenever a vehilce has been collected. Delivered in secure pdf format to customers, this report acts as a receipt and confirms full details of the collection. From a client perspective the report is immediately accessible via the secure web-based portal and all information and photos are date/time stamped to avoid any potential disagreements regarding collection details.
The Company remains independent and privately owned which allows us to remain hands-on and tailor our services to meet each client’s individual needs and requirements.